Managing your subscription

Gut Feelings subscriptions renew automatically according to your selected delivery frequency.

You can manage your subscription directly through your customer subscription portal, including updating your meals, skipping upcoming deliveries, changing your delivery schedule, or cancelling your subscription.

You can cancel your subscription at any time, directly through your subscription portal. There is no need to contact our team to cancel.

Upcoming orders and billing

Subscription orders are generally renewed and charged automatically early Monday morning.

To make changes to your upcoming order, including skipping or cancelling that order, please do so by Sunday at 11:59 PM Eastern Time, before your subscription renews.

Once an order has been charged and processed, cancelling your subscription will prevent future renewals but will not automatically cancel or refund an order that has already been placed.

Cancelling an order after renewal

If your subscription has already renewed and you'd like to cancel the resulting order, please contact us at contact@gutfeelings.ca as soon as possible.

We'll review your request based on the order's processing and fulfillment status. Changes, cancellations, or refunds for orders already processed are not guaranteed.

Subscription charges

By purchasing a subscription, you authorize recurring charges according to the subscription frequency and pricing presented at checkout, including applicable shipping fees and taxes.

Your subscription continues until you cancel it.

There is no requirement to contact customer support to stop future renewals. You can cancel directly through your subscription portal.

Questions or concerns?

If you need assistance with your subscription or an upcoming order, we're happy to help.

Email us at contact@gutfeelings.ca.

Nothing in this policy limits your rights under applicable consumer protection laws.