Last updated: November 13, 2026

Welcome to Gut Feelings!

This website, www.gutfeelings.ca, is operated by Gut Feelings Management Inc., doing business as Gut Feelings (“Gut Feelings,” “we,” “us,” or “our”).

These Terms of Service explain the conditions that apply when you shop with us, purchase our products, or use our website.

By placing an order or subscribing to our services, you agree to the applicable terms presented to you, subject to your rights under consumer protection laws.

1. Our products

Gut Feelings offers frozen, ready-to-eat meals designed to make gut-friendly eating more convenient.

We make reasonable efforts to ensure that product descriptions, ingredients, nutritional information, pricing, and images on our website are accurate and up to date.

Product formulations, ingredients, and availability may occasionally change. Please review the product information and packaging carefully, particularly if you have food allergies, intolerances, or specific dietary requirements.

If you have questions about ingredients or allergens, contact us at contact@gutfeelings.ca before placing your order.

2. Pricing and payments

All prices on our website are displayed in Canadian dollars unless otherwise indicated.

Applicable taxes, shipping fees, and discounts are calculated and displayed during checkout.

We may update product prices, promotions, or offerings from time to time. Changes to recurring subscription pricing will be communicated as required by applicable law.

By completing a purchase, you authorize the payment of the amount presented at checkout using your selected payment method.

If there is an issue with pricing, availability, or an order, we will contact you to determine an appropriate resolution in accordance with applicable law.

3. Orders and delivery

We currently deliver to eligible areas of Ontario and Quebec. Delivery availability is determined by postal code.

Our regular delivery day is Thursday, although occasional delays may result in Friday delivery.

For new orders, the cutoff for same-week delivery is Tuesday at 8:00 PM Eastern Time. Orders placed after this cutoff are generally scheduled for the following delivery week.

Shipping fees and delivery conditions are detailed in our Shipping Policy.

Delivery timelines may be affected by weather, carrier disruptions, holidays, or other circumstances beyond our reasonable control.

If you experience an issue with your delivery, please contact us so we can investigate and help determine an appropriate resolution.

4. Recurring subscriptions

Gut Feelings offers recurring meal subscriptions.

When you subscribe, you authorize recurring payments according to the delivery frequency, products, and pricing presented when you subscribe, subject to subsequent changes made in accordance with applicable law.

Subscription orders are generally renewed and charged automatically early Monday morning.

To modify an upcoming subscription order, including changing meals, skipping a delivery, or cancelling that order before renewal, please make your changes by Sunday at 11:59 PM Eastern Time.

You can manage or cancel your subscription at any time through your customer subscription portal without contacting our team.

Cancelling your subscription stops future renewals but does not automatically cancel an order that has already been charged or processed.

If an order has already renewed and you need assistance, please contact us as soon as possible. We will review the circumstances and the order's processing status.

Please refer to our Subscription Cancellation Policy for further details.

5. Order changes and cancellations

If you need to modify or cancel a one-time order, please contact us at contact@gutfeelings.ca as soon as possible.

We can generally assist with requests received before the applicable order cutoff, depending on processing status.

Once an order has been processed or prepared for shipment, changes or cancellations may no longer be possible.

Requests are reviewed individually, subject to applicable consumer protection laws.

6. Returns, refunds, and product concerns

Because our meals are perishable food products, we generally do not accept returns or exchanges for changes of mind or personal preferences.

If your order arrives damaged, contains incorrect products, or presents a product quality or food safety concern, please contact us promptly.

We will review the circumstances and determine an appropriate resolution.

For additional details, please consult our Refund Policy.

Nothing in these Terms limits your rights or remedies under applicable consumer protection laws.

7. Health and nutritional information

The information provided on our website, including articles, educational resources, product descriptions, and other gut-health content, is intended for general informational purposes.

It is not a substitute for personalized medical advice, diagnosis, or treatment from a qualified healthcare professional.

Individual dietary needs, sensitivities, and responses to food vary. Our products are not intended to diagnose, treat, cure, or prevent disease.

Customers are responsible for reviewing ingredient and allergen information to determine whether a product is suitable for their individual needs.

8. Website content and intellectual property

Unless otherwise stated, the content on our website, including text, photographs, graphics, branding, and educational materials, belongs to Gut Feelings or its respective rights holders.

You may use our website for personal, non-commercial purposes. Reproducing, distributing, or commercially using our content without appropriate authorization is not permitted.

You agree not to misuse our website, interfere with its operation, or engage in unlawful activities through our services.

9. Third-party services and links

Our website uses third-party services, including Shopify, payment processors, subscription management tools, and delivery partners.

We may also provide links to external websites or educational resources.

External websites operate independently and may have their own terms and privacy practices.

10. Privacy

We collect and process personal information in accordance with our Privacy Policy.

Our website is powered by Shopify, which processes customer information to provide ecommerce services and certain enhanced features.

Please review our Privacy Policy to learn how information is collected, used, shared, and protected.

11. Changes to these Terms

We may update these Terms of Service to reflect changes to our business, operations, or legal requirements.

The latest version will be available on our website with its most recent update date.

Changes will not retroactively remove rights relating to completed purchases or existing contracts, and we will provide notice or obtain consent where required by law.

12. Applicable laws

These Terms are governed by the applicable laws of Quebec and Canada, without limiting any mandatory consumer protections that apply to you.

If any provision is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Nothing in these Terms excludes or restricts rights, warranties, or remedies that cannot legally be excluded.

13. Contact us

Questions about your order, subscription, or these Terms?

We're happy to help.

Gut Feelings Management Inc.
Operating as Gut Feelings
Email: contact@gutfeelings.ca
Website: www.gutfeelings.ca